COMPANY POLICY
CUSTOMER CARE
Balanced Earth Candle Company has crafted our policies to be
fair, transparent, and hassle-free.
PRIVACY & SAFETY
For your privacy & safety, we only use, store your personal information for shipping and mailing. Our third-party banking is secure and you can rest assured that every possible security measure has been taken to protect your information. You will receive a detailed order confirmation once your purchase has been completed successfully.
And for the legal stuff, by purchasing our product online or in a physical location, you agree to hold harmless the company and any subsidiaries from harm, legal action or negligence regarding the use and safety of these products.
Errors & Omissions (E&O) Ontario : against negligence claims from "alleged failure to do on the a part of, loss caused by, and error or omission within the services offered by your business.
PLEASE ENJOY AND BURN CANDLES RESPONSIBLY. NEVER LEAVE ANY FLAME OR HEAT SOURCE UNATTENDED, NEAR CHILDREN, PETS OR FLAMMABLE MATERIALS.
LET'S STAY SAFE OUT THERE!
WHOLESALE INQUIRIES
We're always excited to hear and learn about new exciting projects or opportunities you may have. Please contact Barb or Laura to discuss how we can work together!
PAYMENT METHODS
- Credit / Debit Cards/Cash